How can we help you?

• The Basics

  Learn more about Sherpa, what we deliver and how we can help you

• How Sherpa Works

  Learn how to log a delivery and all other things Sherpa

• Delivery Support

  Having an issue with a delivery? You'll find the answers in here.

• Accounts and Payments

  Question about your Sherpa account? Take a look in here

• API & Integrations

  All the technical information for API, Integrations, Apps and Plugins you could ever ask for.

Promoted articles

• Can I schedule my delivery in advance?
• What kind of items can I get delivered?
• Can I deliver fragile items with Sherpa? How do I package them?
• Am I eligible for a discount if I’m logging high volumes of Sherpa deliveries?
• How can I log multiple (bulk) deliveries?
• How do ETAs work?
• I need to contact my driver. How can I do that?
• How do I cancel my delivery?
• How do wait time fees work?
• Delivery Cancellation Policy
• How can I request a refund?
• Do you have an API?