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  1. NZ Sherpa Customers
  2. How Sherpa Works

How Sherpa Works

Learn how to log a delivery and all other things Sherpa

Getting Started

  • How do I set up my Sherpa account?
  • Is there a Sherpa mobile app I can use?

Logging Deliveries

  • Promoted article How can I log multiple (bulk) deliveries?
  • Can I get a quote before confirming my delivery?
  • How is my delivery price calculated?
  • How do I log my delivery?
  • I’m having an issue with the date format for Bulk Uploads. How do I fix this?
  • Can I request a specific Sherpa driver?

I've Logged a Delivery. What's Next?

  • Promoted article How do ETAs work?
  • How does my delivery get assigned to a driver?
  • I need a label for my package. Do you provide one?
  • What kind of Proof of Delivery will I get?

My Items Have Been Delivered

  • I do this same delivery regularly. Can I duplicate the delivery information?
  • I want to share a rating of my delivery experience. How do I do that?

Need some help?

Reach out to our support team today, and we'll get back to you as soon as we can.

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